bartread
today at 12:45 PM
I just noticed that by around 2015 it had got super toxic and snippy.
Usually Iād find answers on SO. Relatively rarely Iād ask questions but, when I did, Iād always try and follow the netiquette rules of yore, and think in terms of, if I was a support engineer trying to help with this, what would I need to know?
Because I have supported products, and weāve all seen enough bug reports and questions come in that we can tell when someone is going to be easy to help - even if they have a particularly tricky problem - versus someone whoās going to prove more challenging.
So I had this question about Elasticsearch, and it was at a time when the documentation wasnāt great, and you were actively encouraged to go on SO and tag your question to get help.
I wrote out in detail what Iād done, where Iād got stuck, what Iād read and tried to get unstuck, etc. It probably took me 30 minutes or more to pull everything together into a coherent post.
The very first comment was from some insufferable bellend saying, āOh, so you want us to do your work for you, are you going to pay us too?ā or words very much to that effect.
Literally, WTF? Why even post that? If you donāt want to help the option to simply go away without getting involved is always available.
IIRC I didnāt actually end up finding a solution via SO and instead layered some godawful hack on top of Elasticsearch to get what we needed - because I simply had other work to move on to and Iād already spent a lot of time on the problem.
But I think that was the last question I posted on SO, and maybe the last time I posted anything on the site.
As the years wore on I simply started finding it less and less useful, with often incorrect answers marked as accepted and - if you were lucky - the correct answers marked might be buried further down.
And then thereās what they wanted to charge for job ads versus how effective those ads actually were - again, this was better in their earlier years.
SO started out well - genuinely a breath of fresh air - but as time went on it felt like they thought their model was the last word in online help forums and they didnāt want to evolve to address its flaws, even if that had just been dealing with the toxicity, and the karma farming.
And so this is the result - a site that, like the dinosaur in A Sound of Thunder, is dead but perhaps hasnāt realised it yet - and, at this point, the way I feel is simply good riddance. Itās a shame, but - as you said - they did it to themselves.
lilbigdoot
today at 1:32 PM
I stopped posting there around then. Multiple times in a row I asked a question, got it closed as a duplicate/pointed to another thread/met with "why are you even trying to do that" despite being clear about my problem. It was obvious the people answering/closing the question skimmed it and I already gave a ton of context. It just stopped being useful
Happened to me as well. People would close it as duplicate when it clearly was different, they just did not understand the question themselves.